Privacy Policy

Last updated: January 27, 2025

Nibble (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and services.

By using Nibble, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use the Nibble app, we may collect the following types of information:

  • Email address (used to create and manage your account)

  • Account and profile information (e.g., dietary preferences, allergy settings)

  • Scan history (barcodes scanned and products viewed)

  • App usage data (features used, time spent, etc.)

  • Subscription status (whether your subscription is active or expired)

  • Device information (such as device type, OS version, and crash reports)

2. How We Use Your Information

We use your information to:

  • Provide and maintain core app functionality

  • Personalize your experience (e.g., allergen filters)

  • Enable login and authentication

  • Manage your subscription access

  • Improve and optimize app performance

  • Respond to support inquiries and requests

We do not sell or rent your personal data to third parties.

3. Subscriptions

If you purchase a subscription through the Apple App Store or Google Play Store, billing and payments are handled directly by those platforms. We do not have access to or store your payment information.

We may store your subscription status (e.g., active or expired) to control access to premium features. You can manage or cancel your subscription at any time through your device’s account settings.

4. Third-Party Services

We rely on the following third-party services to operate Nibble:

  • Supabase – Used for authentication, database storage, and user data management

These providers are only given the minimum required data to perform their functions and are bound by their own privacy practices.

5. Data Security

We take your privacy seriously and implement appropriate security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your information as long as your account is active or as needed to provide you services. You may request deletion of your account at any time.

7. Your Rights

You have the right to:

  • Access and view the personal data we have on file

  • Request correction of any inaccurate information

  • Request deletion of your account and associated data

  • Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us at support@nibbleapp.com.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 support@nibbleapp.com.au